> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dune.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support & Contact

> Get help with Dune and contact our team

# Support & Contact

Need help with Dune? Here's how to get support and reach our team.

## Enterprise Support

Enterprise customers receive dedicated support channels:

* **Dedicated Slack channel** — Direct access to the Dune team
* **Telegram** — Real-time communication with your account team
* **Email** — Priority response from our support team

<Card title="Learn about Enterprise" icon="building" href="/enterprise/data-hub/overview">
  See Enterprise pricing and features →
</Card>

## Email Support

<CardGroup cols={2}>
  <Card title="General Support" icon="envelope" href="mailto:support@dune.com">
    For general questions and technical issues

    **[support@dune.com](mailto:support@dune.com)**
  </Card>

  <Card title="Sales & Enterprise" icon="building" href="https://dune.com/enterprise">
    For Enterprise pricing and custom solutions

    **Contact Sales →**
  </Card>
</CardGroup>

## Additional Resources

<CardGroup cols={2}>
  <Card title="FAQs" icon="circle-question" href="/learning/how-tos/pricing-faqs">
    Common questions about pricing, credits, and plans
  </Card>

  <Card title="Video Tutorials" icon="video" href="/resources/learning/video-tutorials">
    Step-by-step video guides for using Dune
  </Card>

  <Card title="Migrating from Flipside" icon="arrow-right-arrow-left" href="/learning/flipside-migration-guide">
    Guide for teams moving from Flipside to Dune
  </Card>

  <Card title="Bug Bounty" icon="bug" href="/web-app/bug-bounty">
    Report security vulnerabilities
  </Card>
</CardGroup>

## Community Support

<CardGroup cols={2}>
  <Card title="Discord" icon="discord" href="https://discord.gg/ErrzwBz">
    Join our Discord community for real-time help from the community and Dune team

    * `#🐥︱beginners` — New to Dune? Start here
    * `#🙋︱query-questions` — Get help with SQL and queries
  </Card>

  <Card title="Telegram" icon="telegram" href="https://t.me/dune_updates">
    Product updates, announcements, and a direct line for potential customers exploring Dune
  </Card>
</CardGroup>

## Social

Follow us for updates and community content:

* **X/Twitter:** [@dune](https://x.com/dune)
* **LinkedIn:** [Dune](https://www.linkedin.com/company/dune-analytics)
* **YouTube:** [Dune](https://www.youtube.com/@dunecom)
* **GitHub:** [duneanalytics](https://github.com/duneanalytics)